Jeffs Resume

Contact Info

Jeff Brown 161 Montrose rd. Belleville, Ontario K8R 1A4 Canada
E jeffbrown_11@hotmail.com P 613 962 3083



VALUE ADDED

I am an extremely hard worker that is willing and able to learn new things. I am always looking for something to challenge and better myself.

PERSONAL SUMMERY

Self Motivated Organized
Energetic Team worker
Goal oriented Works well under pressure
Ambitious Time management
Positive Attitude Calm
Flexible Reliable


Education

8/2005 - Currently:
Loyalist College Belleville Ontario
Sales and Marketing
Gained experience in:
· Customer Relationship Management
· Strategic Planning
· Sales Call Preparation
· Business to Business Presentations
· Negotiations
· Cold Calling



8/2002 – 6/2004
Loyalist College Belleville Ontario
Business Administration Diploma
Gained experience in:
· Computers – Excel, Word, PowerPoint
· Marketing
· Oral and Written Communication
· Human resources
· Statistics
· Compared and presented an internal analysis for Nortel Networks


8/1998 – 6/2002
Napanee District Secondary School Napanee Ontario
· Graduated with a Business Certification
· Graduated with Ontario Secondary School Diploma
· Organized an event to promote local businesses as well as promote a local charity



Work Experience

8/2001 – Present
Supervisor
Pizza Hut Trenton Ontario
· Direct and monitor activities of team members
· Oversee the analysis of sales data and information
· Prepared daily reports
· Deliver training presentations on new products
· Gained experience communicating in a team environment as well as an individual basis
· Trained new employees as well as older employees and other stores
· Resolved customer opportunities in a professional manner
· Hired new employees
· Did performance appraisals on employees
· Created employee schedules
· Worked cooperatively with coworkers to fulfill customers needs
· Aimed to reach the highest quality product possible while obtaining a safe work
environment
· Open and closed restaurant following restaurant procedures
· Coached employees
· Completed nightly and weekly paperwork such as cash audits and payroll
· Helped achieve projected store goals in sales and other areas


5/2004 – 2/2005
Service Support Representative

Stream Belleville Ontario

· Problem solving
· Maintain existing accounts and generate new accounts
· Helped customers with Internet and computer related problems
· Walked with the customers step by step to overcome their problems
· Created and maintained good business to customer relations as well as business to
business relations
· Critical and strategic thinking
· Fast Paced
· Attention to detail
· Research information and implemented solutions
· Collect, organize and maintain a problems and solutions log for use by other technical
support analysts



Volunteer Experience

Belleville Bulls Belleville Ontario
· Prepared a marketing plan for the Belleville bulls memorial cup bid
· Prepared phone scripts
· Cold called for business to business group sales
· Created prospect lists


Hobbies and Awards

· 2006 Manager of the year
· Getting ready to lead award
· CPSA member
· Web Design
· Electronics

References Available Upon Request